Offices and detective agencies

Experienced people cannot be foolished with anything. They know what the detective agencies, security companies and many others mostly do. Their main business is debt repayment. But please, don't think that it's something criminal and has to do with irons and dark alleys. It is all done more gently and without a violence threat. A complex of legal, moral and mental pressure is carried out towards a debtor. There's a lot of both old and new methods. Hottelecom has also contributed some into this list.

What is it all about? Do you remember what methods Don Corleone used when he wanted to pursuade people who owed him something?

Nowadays it all looks a little bit different:

• A customer buys an IVR service (Interactive Voice Response).
• Together with the PR specialists and psychologists a scenario and test of a voice message is created.
• The phone numbers to which the outgoing telemarketing with the approved text will be done are put into the calls data base Except for all of that a call periodicity is established (1 call in an hour, 3 calls per minute, from 6 o'clock in the morning, till 12 o'clock at night etc.) and calling period.

After 2 or 3 days of intense phone attack, the debtor, whose life became a real nightmare, starts recalling all his credit card and bank account numbers.