Please note: If you need further support to set up your own VOIP equipment, feel free to contact our tech support. ($30/h).
Any error or fail with your personal VOIP devices should be addressed to the VOIP device manufacturer and is not covered by our terms and conditions. You should login to our web-site first and review your settings.
In case if you have no possibility to contact manufacturer
— contact our tech support
— provide us with your ID info
— we login under your ID
— we set up new configurations.
Please remember that we change the login and since then we have sole power of entering those personal settings in order to keep it safe.
Hottelecom Tech Support
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